Privacy Policy

Data controller

SC GALEXPRES SRL, VAT RO 21492518, J05/845/2007

Registered office: Gen. Nicolae Sova St. no. 9, Oradea, Romania

Operating site: Cheriu no. 365, postal code 417362, Bihor county, Romania

Email: office@galexpres.ro

Phone: 0724 511 866

Data we process

• Form data: name, company, email address, phone number, and freight request details.
• Technical security data: IP address, browser information, request time, reCAPTCHA token, and session cookie for rate limiting.
• Correspondence data when you contact us by email or phone.
• Traffic measurement data through Google Analytics only if you accept analytics cookies.
• Data sent to Google Maps only if you explicitly choose to load the map in the Contact section.

Purposes and legal bases

• Responding to quote requests and communications initiated by you: contract performance or pre-contractual steps.
• Website administration, spam prevention, and form security: legitimate interest.
• Legal and tax obligations if the relationship becomes contractual: legal obligation.
• Traffic measurement through Google Analytics: consent, which you can withdraw at any time through “Cookie settings”.

Recipients and providers

Data may be accessed by Galexpres personnel and providers that help us operate the website, email, hosting, and security. The Google services used on the site are Google reCAPTCHA Enterprise, Google Analytics, and Google Maps. They are loaded only in the cases described above.

We may disclose data to authorities, advisers, or other recipients where we have a legal obligation or a justified legitimate interest.

Transfers outside the EEA

Global providers, including Google, may process data outside the European Economic Area. In these cases, transfers must be protected by GDPR mechanisms such as standard contractual clauses or other applicable safeguards.

Retention

• Quote requests are kept as long as needed to respond and follow up, usually up to 3 years from the last interaction if they do not become contractual records.
• Contractual and tax documents are retained according to applicable legal periods.
• The session cookie expires when the browser is closed.
• The cookie preference is stored locally for 180 days.
• Technical logs are retained for short periods needed for security and website administration.

Your rights

You have the right of access, rectification, erasure, restriction, portability, objection, and the right to withdraw analytics consent. To exercise your rights, contact us at office@galexpres.ro.

You may lodge a complaint with the Romanian data protection authority: dataprotection.ro.